Pre-Treatment Engagement Worker                            

 In Vacancies

Job Description

Pre-Treatment Engagement Worker                            

Post:                       Engagement Worker

Reports to:            Line Manager

Grade:                     £17,000 pa pro rata

Disclosure and Barring Service

This post, due to its nature, duties and responsibilities, will be subject to a check by the Disclosure and Barring Service (DBS) The level of check, which will apply, shall be an “Enhanced” level check. Information about this disclosure can be found at the DBS Website:

Purpose of Role

To engage with people who are leading chaotic street lifestyles and deliver a pre-treatment course to people described as having multiple and complex needs

  • To engage with people on the streets, in hostels and other services.
  • Informing each individual what services and treatments are available to them.
  • Encourage individuals who are sleeping rough to come indoors
  • To work in partnership with other street outreach teams
  • To deliver a pre-treatment course that meets the needs of the people you are working with
  • Conduct a comprehensive assessment of each individuals needs
  • Be responsible for ensuring the delivery of the care to individuals is done in compliance with professional and national standards.
  • To work in line with Transforming Choice policies and procedures


Key Responsibilities

  • To work as part of a team that provides a range of specialist services to problem drinkers, including harm minimisation approaches.
  • To make continuous assessments of the physical, psychological and emotional, needs of individuals, taking into account the needs of the local community and developing pathways into support and treatment.
  • To always work in the Person Centred Approach
  • To provide case management and direct care to a defined number of clients as agreed with your line manager this includes assessing, planning and providing support. It is expected that the caseload will consist of clients with needs of a medium and high complexity.
  • To liaise with relevant agencies.
  • To use agreed and established Outcome Monitoring Tools and any other quality measures that is introduced.


To take day to day responsibility for management of clients

  • Using the person centred approach informing the client of their choices and supporting them to make their own decisions
  • To deliver the pre-treatment course with the clients taking the lead regarding the content
  • To work with relevant agencies to ensure the pathway off the streets does not have any barriers, or if they do bring this to the attention of your line manager.
  • To empower clients to mapping their own pathway out of street life
  • To support clients in having a full medical and medication review
  • To ensure full risk assessments and risk management is delivered effectively.
  • To work alongside families providing and facilitating meetings when required.
  • To debrief with colleague at the end of each shift
  • Hand any relevant information over to line manager
  • To ensure the highest quality of service is delivered by following local and national quality and performance standards, guidance, protocols, procedures and practice guidelines.
  • To ensuring that all work is performed in accordance with organisation policies and procedures
  • To be able to assess and case manage clients who have multi- complex needs.
  • To work to a shift pattern that may include earlies, lates and weekend working


To ensure organisational policies and procedures are implemented and adhered to.

  • To work alongside the team in reviewing policies and procedures as required.
  • To ensure that all activities are undertaken in line with the organisation’s policies, procedures
  • To ensure conditions of service and HR procedures are followed within the team, being especially mindful of the organisation’s commitment to equality of opportunity and diversity.
  • To proactively comply with their responsibilities under health and safety legislation and organisational objectives for health and safety

To contribute to direct service provision

As required, to undertake direct services to clients and prospective clients of Transforming Choice CIC, including participating in prospective participant’s selection and needs assessment; undertaking duties as specified; ensuring the planned transition of residence from the centre is coordinated with relevant services.

To carry out other duties as reasonably required by your line manager

  • To maintain appropriate records and carry out administrative procedures
  • To produce written reports and statistics
  • To build strong professional relationships and clear lines of communication with other agencies and third parties
  • To undertake other duties as may be required


The post holder will be expected to undertake training and retraining throughout employment in this post and will be expected to discuss and identify their training goals, with their line manager, to develop their knowledge base and ability in their role.

Health and Safety

Each employee has a duty under the health and Safety at Work Act (S.7) to take reasonable care of the health and safety of themselves and others at work , whether colleagues, service users, visitors or contractors.

Transforming Choice CIC is a non smoking organisation. The team have a duty to personally observe and ensure adherence to the organisation’s Smoking Policy, the purpose of which is to ensure that staff, visitors and service users are not exposed to tobacco smoke in and around Transforming Choice CIC premises, and during the course of business.

If you are interested in any of the positions, please contact for an application form.





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